FAQs

LuxeCrafted FAQs

1. What is LuxeCrafted?

   LuxeCrafted is a custom apparel and accessories company specializing in custom-made items tailored to your unique style and preferences.

2. What products do you offer?

   We offer a wide range of custom apparel and accessories including but not limited to:

   • Clothing (Tshirts, hoodies, jackets, etc.)
   • Bags and backpacks
   • Hats and beanies
   • Phone cases
   • Mugs
   • Jewelry

3. How does the customization process work?

   Our customization process is simple yet comprehensive. You can:

   • Choose your preferred item from our catalog.
   • Select from a variety of  colors, and upload your complete deisign
   • Personalize our ready made products with your  text, logos, or images.
   • Review and approve a digital proof before production begins.

4. What materials do you use?

   We are committed to using high-quality materials to ensure the durability and luxury of our products. Depending on the item, we utilize premium fabrics, durable metals, and eco-friendly materials.

5. How long does it take to receive my custom order?

   Our typical turnaround time varies based on the complexity of the customization and current order volume. Generally, you can expect your order to be shipped 3-5 business days from the date of order confirmation. Please inquire about faster shipping and processing times.

6. Do you ship internationally?

   As this time we do not ship internationally

7. What is your return and exchange policy?

   We take pride in the quality of our craftsmanship. If you are not satisfied with your purchase for any reason, please contact our customer service team.

8. Can I cancel or modify my order after it has been placed?

   As each item is custom-made to your specifications, we begin production shortly after receiving your order. Therefore, cancellations or modifications may not always be possible. Please contact our customer service team as soon as possible to discuss any changes to your order.

9. How can I contact LuxeCrafted for further assistance?

   For any inquiries, feedback, or assistance, please don't hesitate to reach out to our customer service team via email at service@luxecraftedstudio.com or by filling out the contact form on our website. We are here to help!

10. Do you offer bulk or wholesale orders?

    Yes, we offer special pricing for bulk or wholesale orders. Please contact our sales team to discuss your specific requirements and receive a personalized quote.